FAQ - Montréal Convention Centre

FAQHave questions about our services or events? We answer the most frequently asked ones below.

Photo actualité

Rooms and exhibitors

To find out more about our services and room availabilities, fill out the quote request form or email our events team at [email protected].

The Palais hosts numerous major international conferences each year. Our expertise in the field is widely recognized.

Email our team today to discuss your needs: [email protected].

Please email our team at [email protected].

You can apply by filling out the official request form.

Exhibitor services and utilities may be ordered by emailing us at [email protected] or calling 514 871-5871.

Visiting the Palais

For any questions (admission, exhibitors, dates, etc.) regarding a specific event, you may contact the organizer directly or go to our online events calendar.

Here is the box office. For information on current or upcoming exhibitions, visit OASIS immersion’s official website.

The reservation form is on our complimentary wheelchair page.

Only service dogs are permitted within our venue.

The lost and found office is open Monday through Friday from 8 a.m. to 4 p.m.

You can call or email our security department at 514 871-3141 or [email protected].

Directions using public transit

The subway station closest to the Palais is Place-d’Armes, along the orange line. One exit connects directly to the Galeries du Palais.

Buses 55 and 129 will both take you to the Palais. Go to the Société des transports de Montréal (STM) website to determine which bus and times are best for you based on your point of departure.

To learn more about getting to the Palais, go to our Directions page.

Yes, the Palais has 200 outdoor bike parking spaces, located as follows:

  • Facing the Saint-Urbain entrance, just west of Saint-Laurent boulevard;
  • Viger avenue, between Côté and Chenneville.

These parking spaces are always accessible, free of charge and available year-round. Many are sheltered.

For Bixi stations located near the Palais, visit the stations map page.

To learn more about getting to the Palais, go to our Directions page.

Directions by car and parking

Vehicles with studded tires are not permitted inside the carpark of the Palais des congrès de Montréal.

The maximum height is 6’2. The maximum height for the truck waiting area is 14’9.

For information on Palais monthly parking subscriptions, please call or email 514 871-3123 or [email protected].

Parking spaces are rented on a daily basis. There are no multiday packages. Please note there are no unlimited in-out privileges. Each time you take your vehicle out of the carpark, you will have to pay again to be readmitted, even if on the same day.

If you plan to use the Palais carpark several times a month, you may want to consider a monthly pass. For any questions, call or email us at 514 871-3123 or [email protected].

Yes, depending on space availability. To rent a bus parking space, please call or email 514 871-3123 or [email protected].

The clearance for bus parking spaces is 14’9.

Careers at the Palais

Thank you for your interest in the Palais des congrès de Montréal. To find out which job offers are currently available at the Palais, go here. You’ll be able to apply online directly.

Please note we are not accepting spontaneous applications at this time. We do look forward to considering applications for posted positions.

Although we are not accepting spontaneous applications at this time, we always look forward to receiving applications for posted positions. Click here to see what job openings are currently available.

Hotels and tourist attractions

For information on all things exciting Montréal can offer to visitors, go to the official website of the city’s tourism bureau: Tourisme Montréal.  

Feel free to contact their team by email or phone:

[email protected]

Montréal Area: 514 844 5400
Toll-free, from anywhere in Canada or the US: +1 877 266-5687

We can’t wait to see you!

There are no hotel rooms inside the Palais per se. But thanks to its location in the downtown core, the Palais is surrounded by 16,000 hotel rooms within a 10-minute walk, 4,000 of which are reachable via Montréal’s underground city.

Montréal’s hotel industry is well known for its excellent customer service. The city has over 25,000 hotel rooms, including 16,000 downtown – accommodation options abound! Which is why we do not have any specific arrangements with any of the city’s hotels.

We do, however, have some resources that may facilitate finding accommodations best suited to your needs, such as the website of our partner Tourisme Montréal, the city’s official tourism bureau, and the interactive map on our website.