The Palais’ efforts to be recognized as one of the world’s best convention centres include an ambitious strategic plan focused on refreshing the customer experience. The customer-driven approach also means delivering a thoroughly advanced technological experience.
The Palais is working on becoming a next-generation, state-of-the-art convention centre by creating the ultimate hi-tech environment. Nearly $4M will be invested in this major project by 2013, which will primarily involve modernizing the network and introducing event intelligence.
The benefits? Unparalleled connectivity, a web platform with dedicated customer extranet sites and e-commerce functionalities, an online module to facilitate liaising between customers and their event management team, a multipurpose mobile application and more… Look for a more detailed announcement coming soon.